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iPad reboots when accessing photos received from iPodTouch
iPad spontaneously reboots when accessing photos received from iPod Touch (newest model). Using Transfer App 2.0.1 on both. iPod photos and videos transfer fine to iPad. Afterwards when I scroll down photo thumbnails on iPad it suddenly reboots when I hit the newly transferred photos. Also when trying to email them, it often (not always) reboots the instant I touch send. It seems to become a little more stable after many unintentional reboots.
Any idea why this is happening?
Any idea why this is happening?
Customer support service by UserEcho
Thanks for posting your question here. I'm sorry you are having problems with the app. Is the reboot occurring when you scroll really fast on the photos? I would recommend to delete some of the photos to reduce the total number of images stored on the album. It looks like there is a problem with the iPad 'Photos' app that is causing the crash when there are a lot of photos stored on one single album. Here are couple of links with some discussions about the problem:
http://discussions.apple.com/thread.j...
http://pillowtalk.wendylayne.com/?p=190
In any case I would recommend to have a max of 300 to 400 pictures on the album to avoid this problem. Unfortunately for now Apple does not allow 3rd. party apps to place photos in different albums or to create new albums.
Also, we haven't seen this problem occurring on the latest update of the iPad OS (3.2.2) so I would also recommend to connect your iPad to your computer, launch iTunes and update to the most recenter version of the iPad OS .
I hope this helps. Please let us know if you need any further help. We will be glad to assist you.
Kind regards,
Enrique
Photo Transfer App
Thanks again, I really like your app a lot!