I am trying to transfer images from my iphone 4 to my PC. i have typed in the provide location in my browser and it doesn't recognize that location.
The directions indicate that the app must be on both devices, it is on my iphone and in itunes, what else is needed
Thanks for posting your question here. I'm sorry you are having problems with the app.
You don't need to install anything on your computer, the only thing you need is the app running on your iPhone 4 and a web browser on your computer. Please make sure that your iPhone and your computer are connected to the same wifi network as sometimes the iPhone may join another nearby network automatically.
Are you using a home wifi network or a public network? Please note that some public wifi networks block the communication layer that our app uses to transfer photos.
Another suggestion is to try using a different web browser like Safari, Google Chrome or Firefox to see if that helps.
If you continue having problems please send us the address that you are getting on the application to check if it looks ok. Please make sure that you are typing it exactly as it appears on your iPhone including the 'http://' and ':8080' parts.
Let us know if you continue having problems. We will be happy to help.
Questions
Thanks for posting your question here. I'm sorry you are having problems with the app.
You don't need to install anything on your computer, the only thing you need is the app running on your iPhone 4 and a web browser on your computer. Please make sure that your iPhone and your computer are connected to the same wifi network as sometimes the iPhone may join another nearby network automatically.
Are you using a home wifi network or a public network? Please note that some public wifi networks block the communication layer that our app uses to transfer photos.
Another suggestion is to try using a different web browser like Safari, Google Chrome or Firefox to see if that helps.
If you continue having problems please send us the address that you are getting on the application to check if it looks ok. Please make sure that you are typing it exactly as it appears on your iPhone including the 'http://' and ':8080' parts.
Let us know if you continue having problems. We will be happy to help.
Best regards,
Enrique
Photo Transfer App