cannot open zipped photos on pc running vista iphone to pc

14 years ago • updated 14 years ago • 2

Bought the App this morning and the transfers work like a dream, the movies transfer ( windows vista home premium ), I put them into my pictures file and they play back using quicktime ok, however the photo's are zipped over into the same folder & I cannot open them to view, have tried all the programmes available and still cannot recognise the file type,
can you advise as to how i can unzip to view, or transfer in a different format

Many thanks, David Jones

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14 years ago

Dear David,

I sent you an email couple of days ago regarding this issue. I'm posting here the answer I sent you for other people to see if they have the same problem.

Normally you should be able to 'right-click' the zip file and then choose the option to 'extract' the contents of the zip file. This should create a new folder called 'Photos' that will contain all your photos in JPG format. Do you get an option to extract when you right-click the zip file? What happens when you simply double click on the zip file, does it create a new folder?

I hope this helps. Please let me know when you have a chance to try the 'right-click' method and let me know if it creates a new folder when you double click the zip file.

Kind regards,

Enrique
Photo Transfer App
http://www.phototransferapp.com

14 years ago

Many thanks Enrique, your app has been very productive for me, the problem was I never had an " unzip programme " installed on my Laptop ( sony vaio vgnaw11 zb ), strange as it cost enough !
Have now installed Winzip, and that solves the problem
Once again many thanks for your prompt response, and I shall certainly recommend your Transfer APP.

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