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how do the photos and videos get to a named folder in my "pictures" file?

stephanishelton 14 years ago updated 14 years ago 1
Dear Stephanie,

I'm really sorry for not responding earlier, somehow I missed this question when you posted it. Are you transferring your photos from iPhone to your windows computer? If yes, after the transfer is done you will have a zip file that contains all the photos that you transferred. You need to use the Windows File explorer to go to the place where you saved your photos. Then, right-click the zip file and choose the option to 'Extract'. This will allow you to extract the photos from the zip file into a new folder that you can rename or move to anywhere on your computer.

I hope this answers your question. Please let me know if you have any other question or comment. I will be happy to help and I will respond much faster this time.

Kind regards,

Enrique
Photo Transfer App