Doesnt work !!!

Dear Mark,

Thanks for posting your question here. I'm sorry you are having problems with the app.

I would recommend you to double check that your device and computer are connected to the same wifi network as sometimes the iPhone/iPad may join automatically another nearby network. Also, are you using a home wifi network or a public wifi network? Please note that some public wifi networks are configured to block communication between devices.

If you verified that they are in the same wifi network then you could try using the alternate address that appears on your device when you launch our app (the one that says for Windows computers with a few numbers) which should also work with Mac computers. Please note that sometimes it takes couple of attempts to establish communication.

Also, please make sure that you keep the app running on your device and that you type the address exactly as it appears on the app including the 'http://' and the ':8080' parts.

Finally, you could also try resetting your wifi router to make sure that all connections get refreshed. After you reset the wifi router you need to join the network again on your device and computer and try the transfer process again.

I hope this helps. Please let us know if you continue having problems, if you do please send us the address that you are getting to check if it looks ok and give us some details about your wifi network and your computer. We will be very happy to help.

Kind regards,

Enrique
Photo Transfer App
http://www.phototransferapp.com