new mac can't communicate with i6phone or iPad in photo transfer.

9 years ago • updated 9 years ago • 1

Program works between i6 cell and iPad. App is installed on mac. When I do discover on mac it finds both cell and iPad but they have a ? in front of them and mac won't communicate with them. They are all on the same wifi. Have rebooted all of them.

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9 years ago

Hello!

Thank you for posting your question here with us, Terry, I will be happy to assist you with our app!

Have you only tried the desktop app? I would recommend trying the web browser and see if you still get the same error.

Also you might want to try closing out our app and re-launching it again and try to discover your device. Does your devices name have an apostrophe in it somewhere? Like Terry's?

Best,

Amber
Photo Transfer App
www.phototransferapp.com

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