Can't go online while transferring files.

14 years ago • updated 14 years ago • 1

The app helps transfer photos and video well but it knocks out my computer and other devices from using wifi to access the Internet.

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14 years ago

Hello,

Thanks for posting your question here. What type of wifi router do you have? We noticed a similar issue when testing the app using a Lynksys wrt54g router and trying to transfer many files at one time or transfer a very large video file.

Your photos and videos are transferred inside of your wifi network and it seems that with some routers the transfer consumes the whole bandwidth of the network. We are still investigating this issue but we are thinking to add a 'throttle' setting that could be activated when this problem occurs.

I apologize about this. Could you please send us some details of your wifi router? It would help us a lot figuring this out. Thanks for your help and feedback.

Kind regards,

Enrique
Photo Transfer App

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