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I can only transfer 640x480 .jpg to my iPad.

BJ 14 years ago updated 14 years ago 1
I can only transfer .jpg files that are 640x480 to my iPad. I get an error on larger files.
Hello BJ,

Thanks for posting your question here. I'm sorry you are having problems using the app. Our app should be able to handle any JPG resolution. What error message are you getting when trying to transfer other images?

In the meantime, I would recommend you to try to open the 'Photos' app before you start a transfer to make sure that the photo catalog is up to date. Opening the photos app forces the database to get updated, then, try to transfer your photos again. Sometimes the photo database needs to be updated before a transfer takes place.

If the problem persists even after opening the 'Photos' app before the transfer then you can try this:

1. Open the 'Settings' app on your device and scroll down until you find our app ('Transfer')

2. Change the switch for 'Use old saving APIs' to ON and close the settings app.

Doing this will tell our application to use the old programming interfaces provided by Apple to save your photos. We noticed that the new interface provided by Apple was having problems saving some photos and that's why we implemented this workaround. We submitted a bug report to Apple and we are still waiting for them to say something about it

I hope this helps. Please let me know how it goes after trying these 2 things. I look forward to hearing your results.

Kind regards,

Enrique
Photo Transfer App
http://www.phototransferapp.com