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Video transfer from iphone4 to ipad2 problem! Won't work!
I am having trouble transferring videos, photos transfer fine. But video is not transfering I'm transferring from iPhone4 to ipad2
Customer support service by UserEcho
Thanks for posting your question here. How long is the video that you are trying to transfer? If it is longer than 5 minutes you may need to make a change on the settings to allow the transfer.
Here is what you need to do if the video is longer than 5 minutes: Open the 'Settings' app on your iPhone and go to the settings for our app ('Transfer') . Then change the limit for the setting 'Max video duration' to 600 seconds (10 mins) or whatever you need. Please note that it may take a while to transfer if the video is very long and that your network may become slow during the transfer.
I hope it will work after this change. Let me know if you continue having problems and tell me if you are getting an specific error message. I will be happy to help.
Kind regards,
Enrique
Photo Transfer App