not working

14 years ago • updated 14 years ago • 1

Although, I selected pictures to transfer in photos, it's telling me no pictures have been selected for transfer.

Vote

Replies 1
Oldest first
- Newest first
- Oldest first

Dear Vanessa,

Thanks for posting your question here. I'm sorry you are having problems with the app. Do you know what iPad OS version you have installed? You can find this out by opening the 'Settings' app on your iPad and then going to 'Genera' -> 'About' -> 'Version'.

If you have version 4.2 or older then you need to select the photos directly inside of the application using the 'Select photos and videos' button under the 'PC'/'Send' tab. You can follow this video that shows you how to transfer from iPad to Computer:

http://www.phototransferapp.com/iPadT...

I hope this helps. Please let me know if you continue having problems. If you do please send me the version of the iPad OS that you have installed. I will be happy to help.

Kind regards,

Enrique
Photo Transfer App

Customer support service by UserEcho