Getting error message about missing plug-ins. What's the problem?

Dear Karla,

I just responded to your email, here is what I sent you:

Thanks for contacting us. I'm sorry you are having problems with the app.

This is most likely due to the fact that Flash Player is not installed on your computer. We use Flash player to be able to upload multiple files at one time. Please go to this website and install (or update) flash player:

http://get.adobe.com/flashplayer/

After you install the latest version of flash player you should be able to view the 'Upload' button on the transfer web page. You can also try using a different web browser like Google Chrome, Safari or Firefox.

I hope this helps. Please let me know if you continue having problems after you install flash player. We will be very happy to assist you.

Kind regards,

Enrique
Photo Transfer App
http://www.phototransferapp.com