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Transfer error clean up of blank jpg icons in Ipad 2 Photo gallery
Hi
Just recently purchased photo transfer. My wife recieved a transfer error while transfering photos from her Iphone to her new Ipad2. This is a home wifi network and I happen to be listening to a baseball game on my Iphone. I was able to reset all and are working again. The problem is several blank icon placeholders in the photo gallery with the words jpg on them. How do I remove these as they were caused by the transfer errors. Thanks for your help, Jw
Just recently purchased photo transfer. My wife recieved a transfer error while transfering photos from her Iphone to her new Ipad2. This is a home wifi network and I happen to be listening to a baseball game on my Iphone. I was able to reset all and are working again. The problem is several blank icon placeholders in the photo gallery with the words jpg on them. How do I remove these as they were caused by the transfer errors. Thanks for your help, Jw
Customer support service by UserEcho
Thanks for posting your problem here. I'm sorry you had trouble with the app. To delete the photos with the JPG icon you can touch the 'action' button on the top right corner of the thumbnails view to select the photos you want to delete.
You need to first go to the 'Albums' view, then touch the 'Camera roll album' and then touch the little 'action' button on the top right of the screen, this will allow you to select multiple thumbnails at the same time including the JPG icons. Then you can delete those files and continue transferring other photos if necessary.
I hope this helps you. Please let us know if you have any other question or comment. We will be glad to help.
Best regards,
Enrique
Photo Transfer App