transferred photo are all upside down, any pointers

13 years ago • updated 13 years ago • 1

transfer works great, but all the pictures are upside down, and have to reposition. Is this normal?

thanks

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Hello,

Thanks for posting your question here. Our program transfers your photos exactly as they are stored on the source. Did you transfer from computer to device or the other direction?

If you transfer photos from your iPhone/iPad to your computer then I would recommend to use a different program to view the photos. Some old photo viewer programs (like the Windows XP photo viewer) don't recognize the rotation headers of the iPhone photos so that may be the issue. Let me know some info about the type of transfer you did and your system and I can provide further help if you need to.

I hope this helps.

Kind regards,

Enrique
Photo Transfer App

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