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Bugs
+1
it doesnt work
I get a message while trying to send videos from my ipad 2 to my iphone 3GS
An error ocurred while trying to save an image. Do you want to continue transfering the rest of your photos? And just hangs in there, i just bought this app so i dont have to do it by itunes and it doesnt wor
An error ocurred while trying to save an image. Do you want to continue transfering the rest of your photos? And just hangs in there, i just bought this app so i dont have to do it by itunes and it doesnt wor
Customer support service by UserEcho
Thanks for contacting us. I'm sorry you are having problems with the app.
The error you described usually means that the photo catalog on the iPhone is not up to date. I would recommend you to try to open the 'Photos' app on the receiving device before you start a transfer to make sure that the photo catalog is up to date. Opening the photos app forces the database to get updated, then, try to transfer your videos again using our app. Sometimes the photo database needs to be updated before a transfer takes place otherwise the 'Photos' app interface returns an error.
If that does not work then, try this:
1. Open the 'Settings' app on your device (iPhone and iPad) and scroll down until you find our app ('Transfer')
2. Change the switch for 'Use old saving APIs' to ON and close the settings app.
Doing this will tell our application to use the old programming interfaces provided by Apple to save your photos. It looks like the new programming interface provided in the last SDK is having some problems with certain photos/videos. I hope that will fix the problem you are having. Let me know when you have a chance to try this out.
I hope this helps. Please let me know how it goes. I will be very happy to assist you.
Kind regards,
Enrique
Photo Transfer App
http://www.phototransferapp.com