device to device sharing doesn't work !

Hello,

Thanks for contacting us. I'm sorry you are having trouble with the app.

Are you getting an specific error message when you try to transfer from device to device? To transfer photos from iPhone to iPad you need to have the app installed on both devices (you only pay once to install it in both when using the same iTunes account on both devices). Then, after the app is installed on your iPhone and your iPad you need to start the app on both devices and go to the 'Device' tab to select and transfer your photos from one device to another.

The devices should detect each other. The only requirement is for both to be connected to the same wifi network. Here is a video that shows how the app works to transfer photos from iPhone to iPad:

http://www.phototransferapp.com/iPhon...

You can also transfer your photos over Bluetooth by touching the 'Use bluetooth' link on the 'Device' screen.

I hope this answers your question. Please let me know if you have any other question or comment. I will be happy to help.

Kind regards,

Enrique
Photo Transfer App

I have your program on my iPad but when I try to install it from it on my iPhone I am being charged again. Please advise as to how your program can be installed onto iPhone using same account.
Thank you,
Jackie

Dear Jackie,

Thanks for your comment. You need to install the app on both your iPhone and your iPad but you only pay once.

The app is a universal app so it runs on both your iPhone and your iPad. Basically, when you buy it on your iPhone or on your iPad, you can download it for FREE in the other device. You can download the app in one device and then sync with iTunes to get the app on both devices or you can simply download it from the app store directly on each device.

Don't worry, you will not get charged the second time you download the app in the other device. Apple knows that you already own the app, so it will treat it only as an update so you won't be charged (even though it says 'buy') as long as you use the same iTunes account in both devices.

I hope this answers your question and I hope the app will be useful to you. Let me know if you have any other questions or comments.

Kind regards,

Enrique
Photo Transfer App