Video bummer

Dear Joslyn,

Thanks for posting your question here. The WMV is a Windows Media Video that is not compatible on iPhone/iPod as it is encoded using a codec that is not available on the device. You should first convert the video to MOV or M4V format and then try to transfer it to your device so it can be played. I hope this makes sense.

Please let us know if you have any other question or comment.

Kind regards,

Enrique
Photo Transfer App

You can use the free converter called "Handbrake" available at...

http://handbrake.fr/

For Mac and Windows, and even Linux platforms.

It even supports 720p and has presets for the iDevices made to use already.

Isn't the Internet great? :-)