- General
-
Questions
+1
Why the photos are not automatically rotated on transfer?
Great program, but...
Before using Photo Transfer, I transferred photos to the PC using the built in Windows import program, but this method sometimes missed photos because of unknown errors.
Now, with Photo transfer I can transfer all the photos at once, BUT if one photo is in portrait mode, it ends up rotated sideways in my Windows PC. I have to go to the folder and rotate one by one each of the portrait photos.
This rotation is automatic if the photos are transferred using the built in Windows import program.
Before using Photo Transfer, I transferred photos to the PC using the built in Windows import program, but this method sometimes missed photos because of unknown errors.
Now, with Photo transfer I can transfer all the photos at once, BUT if one photo is in portrait mode, it ends up rotated sideways in my Windows PC. I have to go to the folder and rotate one by one each of the portrait photos.
This rotation is automatic if the photos are transferred using the built in Windows import program.
Customer support service by UserEcho
Thanks for posting your question here. Our app does not modify the photos when they are transferred. They are read and saved exactly as they are on your iPhone. If you have Windows XP on your computer then I would recommend to try a different software to view your photos because the Windows XP image gallery can't detect the rotation headers of the iPhone photos. You can try the Google Picassa viewer for example.
I hope this helps. Please let me know if you have any other question or comment. I will be glad to help.
Kind regards,
Enrique
Photo Transfer App