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Why have my photos changed profile?!
When my photos have downloaded from my ipod, they have changed from portrait to landscape. How can I change this?
Customer support service by UserEcho
Customer support service by UserEcho
Thanks for posting your question here. What direction are you transferring photos, from computer to device? or from device to computer? Our app does not modify the photos when they are transferred. They are read and saved exactly as they are on the source. If you are transferring photos from iPod to computer and you have a Windows XP PC then I would recommend to try a different software to view your photos because the Windows XP image gallery can't detect the rotation headers of the iPhone/iPod photos. You can try the Google Picassa viewer for example.
I hope this helps. Please let us know if you have any other question or comment. I will be glad to help.
Kind regards,
Enrique
Photo Transfer App