Lost videos transferred from iPhone to iPad

13 years ago • updated 13 years ago • 1

I can't find the videos I created on the iphone that i have then transferred to my iPad? The photos have come over but no sign of the videos? Any help on finding these please? I have looked in the photo album and even looked in the Videos app!! Confused

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13 years ago

Dear Steve,

Thanks for posting your question here. Photos and videos are transferred separately (because of the potential size of videos). When you transfer from iPhone to iPad there are 2 buttons on the receiver screen, one to 'Get photos' and the other to 'Get videos'. Maybe you just used the 'Get photos' and that's why the photos transferred but not the videos.

Please try to select your videos and then use the 'Get videos' button to transfer videos to your iPad. After the videos are transferred they will be saved to the 'Photos' app on your iPad.

I hope this makes sense. Please let us know if you have any questions or comments. I will be glad to help.

Best regards,

Enrique
Photo Transfer App

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