No sound on my video file transfered.

13 years ago • updated 13 years ago • 1

My video transferred from my pc to iPad has no sound. The sound option is turned on the iPad

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Dear Ricardo,

Thanks for posting your question here. I'm sorry I didn't respond earlier, that's strange, what type of video did you transfer? What format was it? Our app transfer video files exactly as they are stored on the source - there is no modification or resampling done in the process - so the video should play just fine. Currently the ipad supports videos in MOV, M4V and MP4 formats, however some videos are encoded using codecs that are not supported by Apple and this may be the problem.

I hope this helps somehow. Please let us know if you have any other question or comment.

Best,

Enrique
Photo Transfer App

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