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Paid for app but it is not downloading

drlamourelle 13 years ago updated 13 years ago 1
Hello!

Thanks for contacting us, I will be more then happy to help you.

Is this issue only with our app or have you experienced this with other apps?

Did you donwload it from the app store from iPad or iPhone? I would recommend that you turn your device on and restart it. If you still cannot see it, I would recommend you go to the app store and try to download it again. Do not worry, it will not charge you twice as long as you use the same iTunes account that you used to originally purchase the app.

Please let me know if I can assist you further!

Warm Regards,

Amber
Photo Transfer App