+1

Need help with 9 mb mp4 video transfer from pc to ipad2

celinerad 13 years ago updated 13 years ago 10
This is a super app
Problem - transfer screen states Done but when I go to album only a jpg icon shows
No video transferred.

Thanks!
Would also be interested in trying this out, as I appear to have the same problem. Do I send an email?
Yes, send us an email and we will send you the instructions. Regards!
done , many thanks
email sent - but a no instructions received - just got a notification saying that there was a new post in this thread....
I've sent you the information you requested. Thanks
Hello,

We've been researching this issue and we just discovered a bug with the video upload function that is causing a issue with some video uploads that is most likely related with the problem you are experiencing. We already fixed it and we will be publishing an update to the app store very soon. Apple takes a few days to approve an update so we expect the update with this fix to be available at the beginning of next week. I apologize sincerely for this issue. Thanks for your patience!

If you want we can send you a pre-release version for you to test and make sure the issue is resolved with your videos. Send us an email to: info [at] phototransferapp [dot] com and I will send you instructions on how to do this.

Best regards,

Enrique
Photo Transfer App
Thank u for your speedy reply. I will be happy to try the beta fix.
Again your app is one of the best. With this fix I will rate it a 10.
Best
Did you get yours working?
any change here
Please read your inbox, we sent you some instructions on how to setup the pre-release version that fixes the issue.