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Problem opening zipped files

Bill Brown 13 years ago updated 13 years ago 2
Please help?? When I have transferred from ipod touch to Laptop (windows 7) Everything seems ok until I extract the files, It them tells me that the files are empty & could not open.
Dear Bill,

Thanks for contacting us, I am sorry you are having issues with the app. I will be more then happy to help you.

Did you recently update your iDevice to iOS5? If so, make sure you are running the latest version of our app 3.0 as it addresses the issues that the older version was experiencing with iOS5. Zip files not loading images properly included in that fix with the update.

Let me know if this helps!

Warm Regards,

Amber
Photo Transfer App
www.PhotoTransferApp.com
I have not changed to ios5 as I may lose the 2500 photos on my iPod touch, I have tried numerous time I case I was doing something wrong but I cannot get the zipped files once extracted to show any photos......