Problems with transfer for iPad (MacBook Pro->iPad Mini)

10 years ago • updated 10 years ago • 1

I've purchased the app recently, and except for the 1st use, I'm having issues with it. Freshly update (15 April) the problem continues when I trie to transfer files to the iPad. I create a new folder, and when I drag my files to it, it gives me this warning:

I'm using a MacBook Pro w/ MacOS 10.10.2 and a iPad Mini w/ iOS 8.3

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10 years ago

Hello Eduardo,

Thank you for posting your question here with us, I'm sorry you are experiencing some issues with our app.

How many photos / videos are you trying to transfer? Are you transferring them to an album you created via our app / your device? Or are these albums you created with iTunes? Or is it only with a newly created album you made?

Can you try transferring the photos over by uploading them from your computer instead of dragging them and letting us know if you still get this error? Do you receive any error like this when transferring to the same album via the web browser?

Please let me know! I apologies as well for the delay in response.

Best,

Amber
Photo Transfer App
www.phototransferapp.com

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