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Recent photos on iPad not recognized by Photo Transfer App
Last night I edited a photo on my iPad, saving several versions of it to the device's Camera Roll, then I transferred those versions successfully to my Mac using your app. This morning I created two more versions of that same image on my iPad, but Photo Transfer App doesn't show either of them in my iPad's Camera Roll even though both of those images were successfully saved on the device's Camera Roll. I've used this same process for thousands of images successfully. Any solutions or suggestions?
Customer support service by UserEcho
Thank you for posting your question here, I will be more then happy to assist you with our app!
What software are you using to edit these photos? Where they taken with the device? Or did you happen to transfer them with iTunes?
That's rather odd as you've had no trouble with any other images / photos. Just to make sure, go to the settings of our app ( the cog icon ) and make sure that you have "use original version" off. This will allow edited versions that contains edits like rotation, filters etc, to be transferred.
Best,
Amber
Photo Transfer App
www.phototransferapp.com