New to the app, experimental transfers say "not a valid image" (Win 7)

Hello Richard,

Thanks for posting your question here with us, my apologies for the delay in response.

What direction are you transferring to/from? Did you take the photos with your device and do you know what format the photos are that you are attempting to transfer?

We also have some great walk throughs on our website www.phototransferapp.com/help

Please let me know if this helps or if you have any other questions!

Best,

Amber
Photo Transfer App
http://www.phototransferapp.com">www.phototransferapp.com