Error Message - Your Fix Didn't Work!

13 years ago • updated 13 years ago • 1

Error message uploading photos to iPad. Says possible Incompatible format. They're jpeg. I changed "Use old settings APIs to "On." in Settings, but it didn't help.

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13 years ago

Dear Flora,

Thanks for posting here. I will be happy to help you. I replied to your email as well.

Are you still using the same wifi network as you used before to transfer your photos? Did you modify the photos in anyway before transferring? Using an app or some other software?

I would recommend that you close the app out and then relaunch it. After you relaunch it then try the transfer again to see if you receive the same error.

Thanks!

Amber
Photo Transfer App

Customer support service by UserEcho