where do my iPad photos go when I transfer to Macbook Pro

14 years ago • updated 14 years ago • 1

all the transfer steps seem to happen, but when I look on my Mac the only place I can find the transferred photos is in the Images scroll in Finder. They are not organized into groups or album of any recognizable type.

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14 years ago

Dear hniblack2,

Thanks for contacting us, I will be more then happy to help you.

When you receive the .zip file on your computer did you unzip the files? When you transfer photos from your iDevice to your computer it .zips the photos/videos and you need to extract them. To extract them right click on the .zip file and hit "Extract Files". You can choose to extract them to a new folder or at the location where the .zip file is, for example; to your desktop.

I would also suggest you right-click the 'Download photos as zip file' on the transfer web page to be able to select where to save the photos using the 'Save linked file as..' menu.

I hope this helps. Let me know if you continue having problems.

Warm Regards,

Amber
Photo Transfer App

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