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I get 192.168.1 - Search page
iPhone & computer are connected to the same network. IP address on iPhone is 192.168.1.66:8080. I have been trying for over an hour. If I cannot connect, I've wasted my time & money and would like a refund please. Apps are supposed to be effortless and this one is not!
Customer support service by UserEcho
Thank you for posting your question here, I will be more then happy to help you.
Make sure you are typing the address in the address bar of your web browser and not google search engine. That would result in you getting a page with a bunch of IP addresses on them.
I would recommend you to double check that your iPhone and computer are connected to the same wifi network as sometimes the iPhone may join automatically another nearby network. Also, are you using a home wifi network or a public wifi network?
If you verified that they are in the same wifi network then you could try using the alternate address that appears on your iPhone when you launch our app (the one that says for Windows computers with a few numbers). Please note that sometimes it takes couple of attempts to establish communication.
Also, please make sure that you keep the app running on your device and that you type the address exactly as it appears on the app including the 'http://' and the ':8080' parts.
Finally, you could also try resetting your wifi router to make sure that all connections get refreshed. After you reset the wifi router you need to join the network again on your iPhone and try the transfer process again.
I hope this helps. Please let me know if you continue having problems, if you do please send me the address that you are getting to check if it looks ok. I will be very happy to help.
Kind regards,
Amber
Photo Transfer App
http://www.phototransferapp.com