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What do I do if it keeps saying my storage is full on my phone?

Allison Hilburn 13 years ago updated 13 years ago 1
Hi Allison Hilburn,

Thank you for posting your question here.

The app needs to store the videos/photos temporarily while you transfer them and we save them to the camera roll. The photos/videos should clear out after they are saved to the camera roll unless there is an issue with the saving of the file which may be the case. The files are stored on the temporary directory of the app which should also be cleared out when the app is uninstalled.

Please try to delete the app and install it again to see if the space is cleared out. Another thing to try is to do a sync with iTunes to see if that helps clearing the space.

I hope this helps. Let us know how things go after re-installing the app and synching with iTunes.

Regards,

Amber
Photo Transfer App