after latest update, photos don't appear in photos on iPad after transfer from a MacBook.

9 years ago • updated 9 years ago • 1

Ever since I updated the app, my photos don't show up on my iPad anymore even though it says they've been transferred. There was also no delay in transfer dialogue box that would have given the app time to receive the file. T

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9 years ago

Hello!

Thank you for posting your question here with us, I will be happy to assist you with our app! My apologies in the delay in response back to you.

I would like to recommend that you please close our app, turn off/on your device, when it comes back on then please launch our app and try transferring some photos once more. We've found that some users experienced the same problem just shortly after updating the app.

Please let me know if this helps or if you still continue to experience the same problem!

Best,

Amber
Photo Transfer App
www.phototransferapp.com

Customer support service by UserEcho