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+2
Under review

Transfer Only jpegs

Tom Walker 8 years ago • updated by Juan Luis 7 years ago • 4
Is there a setting to let the Photo Transfer App download only the jpeg file from a Live photo taken on an iPhone 6s? Transferring to a PC.

We really don't need a record of very short .mov files cluttering up our destination folder.
+1
Juan Luis 8 years ago
Dear Tom,

Thanks for contacting us. Sorry about that, we assumed people would want the MOV version of their live photos along with the JPG. Currently we didn't incorporate a setting to avoid downloading the video version but seems like a few people would prefer that so we will add a new setting on the upcoming update of the app to stop the MOV version of the live photo to transfer. We will try to get an update out in the next couple of weeks.

I hope this helps! Please let me know if you have other questions or comments.

Kind regards,

Enrique
Photo Transfer App
Tom Walker 8 years ago
Nice, thanks for the quick reply. We really like the app.
rhawkins015 7 years ago

Hello, is there a way to only transfer the jpeg files yet? 

Under review
Juan Luis 7 years ago

Sorry for the delay. Yes! Now there is a way to exclude the live photos. Open the app on your Windows computer, then click the 'Settings' button and you will find a checkmark to enable/disable transfer the video component of live photos.


Hope this helps!!

Customer support service by UserEcho