Cannot find .mov files that were transferred to Ipad2

13 years ago • updated 13 years ago • 1

Transferred 3 .mov files to ipad. Free space went down indicating they are on ipad. Not in photos. Not in videos. How can I find to delete?

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13 years ago

Hi S Monroe,

Thanks for contacting us, I will be more then happy to help you.

An Important update regarding the video issue: We just discovered a bug with the video upload function that is causing a issue with some video uploads which is causing the problem that you are experiencing. We already published a fix for it and we are currently waiting on Apple to approve it. I apologize sincerely for this issue.

Thanks for your patience. I will get back to you as soon as the update is released.

Best regards,
Amber
Photo Transfer App

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