Hello Michelle,

My apologies for the long delay in response back to you.

When you attempt to transfer from your iPhone to Mac what happens? Are you getting any error message? If so, what is the error you are receiving?

Have you taken a look at our website? www.phototransferapp.com

We have some excellent walk throughs as well as a great help section on our app.

Please let me know, I will be more than happy to assist you.

Best,

Amber
Photo Transfer App