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What To Try If The Desktop App Fails To Discover Your Device (WiFi)
Just thought I'd throw this out there in case it helps someone:
It sometimes happens that when I try to get the Windows Desktop App (Photo Transfer App) to discover my IPad over my local WiFi, it comes back with a no devices found message. What seems to work for me is to simply turn WiFi off on the IPad (through Settings), wait a couple seconds, and then turn WiFi back on and let it reconnect to the local WiFi. 9 times out of 10, this then allows the desktop app to discover the IPad.
As others have mentioned, other things to try are to close the app on IPad (double press home button and swipe app window up and off the screen), restarting the desktop app, and/or disconnecting and reconnecting your WiFi connection on the PC.
Cheers
It sometimes happens that when I try to get the Windows Desktop App (Photo Transfer App) to discover my IPad over my local WiFi, it comes back with a no devices found message. What seems to work for me is to simply turn WiFi off on the IPad (through Settings), wait a couple seconds, and then turn WiFi back on and let it reconnect to the local WiFi. 9 times out of 10, this then allows the desktop app to discover the IPad.
As others have mentioned, other things to try are to close the app on IPad (double press home button and swipe app window up and off the screen), restarting the desktop app, and/or disconnecting and reconnecting your WiFi connection on the PC.
Cheers
Customer support service by UserEcho
