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The app closed when transfering a big video from PC to iphone4

devilking 12 years ago updated 12 years ago 1
the app shutdown when I try to transfer a big video (367MB which taken by the same iphone4 , the video deleted from my phone by mistaken) from Windows PC to Iphone4 (Using IOS5.0.1).

Below is my steps:
1. open WIFI,
2. open the app on phone,
3.click receive,
4. select windows
5. open the address (http://192.168.1.100:8080) on PC with IE 8.0
6. Click "upload videos" with default options (Save to album: camera roll, create new album: blank)
7. wait the file upload to phone
8. On the phone, the app shows "Receiving files from PC.." once upload finished on PC,
9. the APP closed and black screen on the phone for one second
Hello,

Thanks for contacting us. I'm sorry you are having problems with the app. Everything that you did seems normal, can you try to transfer process again and tell us your result? Also, is the video on .MOV format, did you modify it in any way on your computer? Let us know. We will be happy to help.

Kind regards,

Enrique
Photo Transfer App