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Dropbox Plugin - Is it required if I bought the $2.99 Version of Photo Transfer App?

Dave PSB 10 years ago • updated 9 years ago • 3
I already have a separate Dropbox Account with a user name and a password.  When I use your app on the iPad and try to receive from Dropbox, it asks for an email address and password.  If I enter the email address associated with my existing Dropbox account and my existing password, it won't log me in.  I don't mind paying another $0.99, but want to check if indeed that is what I must do.  Also, I assume if I buy your Dropbox plugin, I am going to end up with a separate PhotoApp/Dropbox  specific password ??? (different than my existing Dropbox password ???).  This could be made a lot clearer on your website.  Please clarify this for me.  Otherwise, great app and transfers between pc and ipad flawlessly.  Thanks.
Amber 10 years ago
Dave,

Thanks for posting your question here with us, my apologies for the delay.

Our in app plugins are available for free with the latest update of our app. You should be able to use your username/password to login to whatever Dropbox account you have. Is our app prompting you to pay? Are you running the latest version of our app?

When you login to Dropbox you won't need to login again ( that's if you don't log out ). It should remember your username/password so Photo Transfer App and Dropbox will work together inside the app itself. It won't launch the Dropbox app ( if you have it ) but instead work inside Photo Transfer App.

We have more information about Dropbox here: http://phototransferapp.com/help/plugins/dropbox/

Best,

Amber
Photo Transfer App
Dave PSB 9 years ago
Thanks for the quick reply Amber.  I ended up resetting my DropBox password, and now everything is working as you explained.  It was not a problem with the app.

In summary:  If one has bought the $2.99 app, it contains all the DropBox capability already.  It is not necessary to buy the $0.99 plug-in.  You log in to DropBox with your email address and password used when you created the DropBox account.

App continues to work brilliantly.  Thanks again.
Amber 9 years ago
Dave,

Excellent! Thanks for the follow up as well! Let us know if you have any other questions or issues while using the app!

Best,

Amber
Photo Transfer App

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