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Under review

Photo Transfer App WINDOWS wont install without Adobe Air which is no longer available

M. Noon 4 weeks ago updated by Juan Luis 3 weeks ago 1

App on windows used to work.  


But got Windows 10 reinstalled on computer and the app is gone.  Tried to install the Photo transfer app and it wont because its asks for Adobe Air and Adobe Air is no longer available.  The Photo Transfer App website doesnt have solution to this problem.  I have the paid version of the same app on my iPhone but I need the Windows app installed to use it.


 What else can I do?

Under review

Hello,


Thank you very much for contacting us and my apologies for the late reply. 


As we have discovered recently, Adobe Air now is managed by other company and you can download it via this link: https://airsdk.harman.com/assets/downloads/AdobeAIR.exe


In case you don't want to install this third-party software, we have good news! We are planning to release soon (before May) a new Windows app that will not require any more installation of Adobe Air and will make the use of the app easier.
In the meantime, you can use our web interface that will help. Here you can see a step by step guide on how to use it: https://phototransferapp.com/help/iphone/transfer_photos_from_your_iphone_or_itouch_to_your_pc/


Please let me know if it works for you. Waiting for your reply.


Kind regards,

Juan