I've tried 4-5 times now to get the (upgraded) app and windows desktop utility to back up photos off of my iphone (ios 14.2 iphone 8). I tried a few times via wifi then moved to USB which seemed to be going much better. However, it got hung up on an image and there was a note "Downloading from iCloud" there. I checked my firewall and didn't see any live transfer going on, just wondering what it might have been doing at that time. Is there a recommended way to avoid this?
Customer support service by UserEcho